Trellis Paradise Reviews

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Get some of your questions answered as you read reviews about Trellis Paradise. Our residents and their loved ones have impactful testimonials and insights about their experiences at Trellis Paradise. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.2

187 reviews

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Timothy Daniel on Birdeye
2 days ago

The staff is wonderful. Dom is the best!!!

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michelle guest on Birdeye
2 days ago

Dominique and staff are are the best at what they do they go above and beyond beyond what I was expecting thank you so very much for for the wonderful care I am receiving

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Darlene McClure on Google
10 days ago

Everyone at Trellis Paradise was kind, supportive, loving, and caring as well as spectacular at their chosen career! Just to thank a few: CNA’s Rosemarie, May, Alice, Ampora, Andrea, Gwendolyn, and Karen. Nurses: Bell, carina and Heather. PT and OT: Dante, Neil, Dana, Brian, Lucas, Rio, Saf And Angie.management team: Israel, Antonio, Marianne, and Liza and case mgmt team!

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Extra Space Storage 0830 on Google
18 days ago

Shanise is a fantastic young woman! Very polite and friendly! The facility is very clean and kind.

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Rhiannon Murawski on Google
18 days ago

Place is super clean, as it should be. An amazing place. Staff was excellent. Shanise was the best though. Thank you 🙂

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Lorna Laird on Google
39 days ago

Dominic has been a fabulous caretaker for me during my stay here (and for anyone else I noticed that he’s taken care of very well as well.) He’s gentle and kindly and efficient. In all of things that I’ve seen or noticed him doing for me and for others actually. If I could hire a CNA I would hire Dominic to travel the world and see that I made it there safely!

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Carol Herrera on Google
52 days ago

Dominic has been extremely kind and sweet to Doris…the patient….he’s gone above and beyond our expectations….Doris can be difficult…..but Dominic greets her with a smile..treats her with loving care. Makes her feel special! He’s just outstanding! He’s Doris’s favorite! I also want to comment on nurse Tracy….shes sweet and personal. Overlooks being ignored. I’m Doris’s caregiver…..I understand her… The staff here allows me and her family to rest in knowing she’s in good hands. Numerous questions are answered politely, quickly. Doris’s needs are also met quickly, response time is remarkable. I’m here daily, the staff tells me her progress which I, in turn, relay to her family. The family, being out of state, can rest easy knowing she’s being cared for properly, with love. I’m impressed by the entire staff, from check in desk to cleaning staff. Top notch, truly top notch!! I’ve been treated with respect, my concerns are treated with the same respectful responses. The staff works as a team, with the goal to get Doris strong and well. Great staffing!

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Johnathan Tatum on Google
2 months ago

My mom was in the facility and Dominic was great and very attentive from the time she came her to the day she left. A majority of the Staff was very nice.

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anta ealy on Google
2 months ago

First of all the entire staff were attentive and gave me excellent care. The rehabilitation dept is excellent and better than other acute care facilities I have been in. Three individuals that gave me exceptional care were Nurses Tara and CNA Dominic. Nurse Tara was great. They were very knowledgeable about what was going on with me and they listened to my needs. As for Dominic.He is my superstar.When I first came in he made me feel welcomed and took away my anxiety. He listened I did not feel ignored. Any questions I had he answered without hesitation and if he didn’t have the answer he was quick to say I will find out for you. He was attentive to my needs and made my stay a great stay.

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Natasha Samuels on Google
3 months ago

As a mobile notary with Elite Mobile Notary Service, I recently visited Trellis Paradise to complete a Power of Attorney for one of their residents, and I have to say — this facility truly impressed me. From the moment I walked in, the place was absolutely spotless. Every area was clean, well-maintained, and had a warm, peaceful atmosphere that made my client feel completely comfortable during what can be a stressful legal process. The receptionist was incredibly kind and welcoming. She greeted me with a genuine smile, was professional from start to finish, and made sure I had everything I needed to serve my client properly. That kind of hospitality goes a long way. The resident I worked with was clearly happy and well cared for, which speaks volumes about the staff and the culture at Trellis Paradise. It’s evident that the people here truly care about their residents. If you’re looking for a senior living community in Las Vegas that is clean, compassionate, and professionally run — Trellis Paradise is the real deal. Highly recommend! 🌟 If you’re looking for notary services contact me, Natasha Samuels with Elite Mobile Notary & Apostille Services — Elite Mobile Notary Service | Las Vegas, NV

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Armilee Basilio on Google
4 months ago

In behalf of my Mom, CNA Dominic is very helpful and gives positive vibes to her. He always assist her every time she ask what she need .This place is amazing!!!!!

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Doug Crawford on Google
4 months ago

PT and OT are great. They worked hard to improve my strength, help me stand and I know I will be able to walk soon. Staff is very helpful

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ricky ashley on Google
4 months ago

My cna Dominic, very nice to me and take care my personal need, and he always bring me positive vibes. This place is very amazing

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Michael Biddle on Google
4 months ago

All staff is wonderful and CNA Rose is outstanding!

Business response 4 months ago

We are excited to hear about your wonderful experience! Rose and our entire staff appreciate your kind words.
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5 months ago

Many thanks go out to the entire staff add trellis. This is like staying at a five-star Resort. Special thanks go out to my nurse Karina and my CNA Dominic both did an above and beyond job at making me feel like part of the family both are very caring people also Amelia on night shift and Sal my physical therapist kudos to everyone

Business response 4 months ago

We are honored to hear about your five-star experience! Thank you for recognizing Karina, Dominic, Amelia, and Sal’s exceptional care.
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Kim Albiso on Google
5 months ago

I had a wonderful experience at Trellis Paradise. From the moment we arrived, the staff made us feel comfortable and cared for. The nurses, CNAs, and therapists were all kind, patient, and professional. You can really see that they care about their patients and treat them with respect. The therapy team was amazing and very supportive throughout the recovery process. The facility itself is clean, organized, and has a welcoming environment. Even the food was good and well-prepared. Overall, I highly recommend Trellis Paradise to anyone looking for quality rehab and compassionate care. Thank you to everyone who helped make our stay a positive one!

Business response 4 months ago

Thank you for your wonderful feedback about our staff, therapy team, and facility. We appreciate your recommendation and trust.
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Clem Shooter-K on Google
6 months ago

Laiza the case manager is amazing. She is showing seriousness and caring for her patients and job. Very good experience because of her. THANK YOU Laiza 5 stars is just for you but, I wouldn’t say the same for some of the CNAs. But, Karina the nurse is 2 faces pretending to be Kind but she is not. Good actress Karina pretending so well thinking people are stupid and don’t see her acts. Karina, you will get old one day and Karma will meet you there.

Business response 4 months ago

We greatly appreciate your positive feedback and are glad to hear about your experience with Laiza. Thank you for sharing your thoughts.
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Chad Hernandez on Google
6 months ago

Family member needing rehab with medicare. Found this facility and can’t say enough good things. Went above and beyond. Nurses gave amazing care.

Business response 4 months ago

We are ecstatic to hear about the amazing care provided to your family member at Trellis Paradise. Thank you for sharing your experience with us.
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Tess Soriano on Google
6 months ago

The Case Manager on trellis are the best, Laiza and Mayleene did a good job assisting us until my husband get discharge. I highly recommend them. The PT Peebe is amazing and really care about the patient. I wanna thank everyone who help us with our stay

Business response 4 months ago

We are overjoyed to hear about your positive experience at Trellis Paradise. Thank you for your feedback.
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Angelica Lovely on Google
7 months ago

The c n a’s do not use gait belts to walk with the patient, they dont know how to transfer patients in the rehab! Therapist leave them standing alone and leave them there by their shelves in the hall ways never go in rooms and wash hands or wear gloves My friend fell down and it was never reported to anybody.Please do not take your family there and they take bread every day for no reason dont take ur family there they will die KAREN LAVIN,, YOU CAN SIGN YOUR SISTER OUT.YOU HAVE TO BE IN CHARGE.THEY WILL SIT THERE NOT RESPONSIBLE, BUT YOU CAN TAKE HER OUT AND PUT HER IN A DIFFERENT WAY.THEY CANNOT KEEP HER THERE IF YOU WANT TO TALK TO ME.LET ME KNOW AND I GIVE YOU MY NUMBER

Business response 6 months ago

Hi Angelica, thank you for taking the time to leave this detailed review. We pride ourselves on providing exceptional care, so we are disappointed to hear about your friend’s experience with us. We would love to get the opportunity to discuss more in detail about your concerns so we can take the necessary actions to improve. Please feel free to call 725 285 6126 and look for Kyle (Marketing/Admissions)
Profile photo of Karen Lavin
Karen Lavin on Google
7 months ago

The care is substandard. My sister is in the rehab facility and needs help going to the bathroom. Twice she has requested help to the bathroom and they don’t come. They have left her in her own waste for hours. She is diabetic and they repeatedly give her meals she cannot eat. I have called the nursing station and the nursing supervisor again and again , and the phone just rings and rings. No one picks up. No one calls me back. She would like to transfer to another facility, but they say she needs approval from a doctor, but they have provided no help in getting the approval to release her. I am extremely frustrated.

Business response 6 months ago

Hi Karen, we always strive to deliver quality care and it is disappointing to know that our standards were not up to your par. Thank you for taking the time to answer my phone call, these detailed feedbacks were relayed to the right people, as we learn from this, we will continue to deliver exceptional care.
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Betty Guinn on Google
8 months ago

I have never been treated like this in my previous rehab centers I put on the light because I was having a medical problem the light was on for 30 minutes before anyone came in I need to see someone right away because I was having angina it took another 15 minutes before the nurse came in 45 minutes have passed my angina subsided no one took my vitals either when I complained of pain or after a a CNA made my bed and left it undone I’m lacking a pillowcase and my sheets were not tucked in PT and OT wonderful I ate very little and survived on glucerna the food was cold inedible thank you

Business response 6 months ago

Hi Betty, thank you for taking the time to leave your review of our facility. We apologize that our services were not to your satisfaction. We have documented your feedback and have notified the management team. We would love to get the opportunity to discuss more in detail about your concerns so we can take the necessary actions to improve. Please feel free to call 725 285 6126 and look for Kyle (Marketing/Admissions)

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