Trellis Paradise Reviews

See what our patients and their families have to say

Read Recent Reviews

Get some of your questions answered as you read reviews about Trellis Paradise. Our residents and their loved ones have impactful testimonials and insights about their experiences at Trellis Paradise. Our top-of-the-line facility and our dedicated care teams can help you find health and healing. Read reviews or write one of your own!

All Reviews

4.2

214 reviews

5
4
3
2
1
Profile photo of Sharon Bondy
Sharon Bondy on Google
6 days ago

Telling paradise is a very nice facility,food is fair ,everyone is helpful .ny cna Rosemarie comes in ny room with a very pleasant smile ,makes me feel very comfortable in her care.this facility is very clean house keeping does a very good job.nurse Karina is very helpful and will answer call lights if needed very caring Girl.

Profile photo of Lyrra Saymo
Lyrra Saymo on Google
7 days ago

Our mom has been a resident at Trellis Paradise for several weeks now, and the care provided by her CNA, Dominic, and her nurse, Jeffrey, has been absolutely exceptional. Every question or concern we raise is handled with prompt, thorough attention. We are deeply grateful to Jeffrey and Dominic for the profound compassion and professionalism they continue to show our entire family.

Profile photo of Kathryn Bennett
Kathryn Bennett on Birdeye
13 days ago

I wrote a review about this horrible place within the last 7-8 months. Because the review was so bad, it has been eliminated from the “review” section. Please, if you care about your loved one, do not under any circumstances, ever send them to this place.

Profile photo of Vicky Wiseman
Vicky Wiseman on Google
14 days ago

First things first, the nurse practitioner and doctors at Trellis Rehab are amazing. Nurses Jeff, Jerrick, Alexis, and Daniel have been wonderful and have stayed on top of all health issues. CNAs Kylah, Marcus, Dom, and Melanie have been so helpful. I want to send special thanks to these helpful individuals who’ve made my stay at Trellis Rehab so much better. This includes all the rehab techs who helped me walk again. I was paralyzed from the waist down; now I’m able to walk with my walker. Thank you to the case manager and the assistant case manager for their help. Thank you to Jet, the weekend nursing supervisor, who helped me with a rude agency nurse who wouldn’t give me my medication. Thank you to the kitchen assistant supervisor and supervisor for helping with the food I was being served. To the ones, I can’t remember you know who you are thank you. Vicky Wiseman

Profile photo of Julio Gonzales
Julio Gonzales on Google
15 days ago

Place is excellent, very nice staff,very welcoming and professional.entertainment ,therapy ,cnas and nurses are very kind 😇 i do recommend this place for anyone seeking patient care.

Profile photo of kathie wheeler
kathie wheeler on Google
15 days ago

Staff here are very friendly & Attentive .facility is immaculate clean,comfort given is amazing top of the line care.i do recommend this place If you need attentive rehab and care.rosemarie my CNA was very caring, and nurse Jeff was on time with my medications,Amanda from physical therapy thank you for for being so friendly and professional.

Profile photo of Denise Brunson
Denise Brunson on Birdeye
17 days ago

I BELIEVE IN CARING FOR OUR GERIATRIC AND PEDIATRIC! THIS REVIEW IS A TOUCHING ONE 🥰 40 YEARS I cared for Geriatric and became a Hospice Assistant! ! I have a HUGE HEART FOR ALL PPL. You have to love and have compassion and empathy kindness, be full of Humility! Otherwise you’ll gain nothing but reflecting a hard heart. And your presence makes the room and atmosphere miserable! Shame Shame.. I must point out Trellis Paradise in Las Vegas Nevada!!! Complete reputation in hospitality! Communication %100 Compassionate %100 Humility %100 Caring Kindness Compassion Empathy A BIG HEART! %100! I must point out my CARGIVERS!above beyond %100 Rachel Allen 🤗🤗🤗 %100 Princess %100 Rosemarie %100 Jocelyn %100 Richard %100 Madeleine %100 Destinee %100 Rohledo %100 Dom I remember your faces if I forget your name %100! My Nurses 🥳 %100 Tracey %100 Katie %100 Mark %100 Bettie Many More Nurses whose face I remember but not forgotten %100🥰 My Charge Nurses at PM Shift🥰 Fantastic %100 Jet %100 Mahaketa 😊😊 My OT and PT Team 🤗 %100 Krystal %100 SaF Many Many More The Cooks and Kitchen Staff 🤗 %100 mornings afternoons Evenings Thank You 😊 %100 Nurse Practitioner Fay 🥰 %100 Case Manager 🥰 %100 Social Worker Shinesse 🥰🤗🥰 So many administrators I see with a BIG SMILE 🤗 My DON DIRECTOR OF NURSING %100 Izzy Israel. prefect 👌 Each and everyone at Trellis Paradise Remarkable at there Craft! ABOVE AND BEYOND PLEASE TAKE THE TIME VIEWERS AND VISITORS DROP BY PLEASE.. My story I moved from Illinois January 5 to Henderson Nevada, . January 10th I saw a Huge Fully formed Mold and Mildew behind Toliet. Growing out wall! Stachboyres Black Green Red Yellow White! I have Multiple Myeloma 17 years pre-medical condition! Galleria of Psalms very much aware. Fainting Tremors Headache Vomiting Dizziness Memory Fog aggressive Neurological Disorder Fatigued aggressive Itching aggressive Scalp Entire Body f Covered in Mold and mildew and mouth eyes! I’ve passed out 3 Times hitting my head straight down on floor. I arrived at Henderson Hospital seeing I couldn’t see well or balance well and passing out Trellis Paradise has has saved me from Death. The case manager and Social Worker are working directly with me for housing & sending a day letter now I need a lawyer! You’re entitled to receive all rent money returned due to pre-existing conditions. IM TRULY IN GOOD HANDS FOR COMPLETE RESTORATION TRELLIS PARADISE THANK YOU SO SO SO MUCH !

Business response 16 days ago

Hi, Denise. Thank you for sharing your positive experience. We are truly grateful for your kind words and for taking the time to leave such a heartfelt review. It is wonderful to hear that you felt supported, cared for, and in good hands during your time at Trellis Paradise. We are glad your experience reflected the compassionate care our team works hard to provide every day. Wishing you continued healing and restoration — thank you for trusting us with your care.
Profile photo of Katrina
Katrina on Google
18 days ago

Very clean and great staff

Business response 16 days ago

Hi, Katrina. Thank you for sharing your positive experience. We are happy to hear that you enjoyed our community and team. Your kind words mean a lot to us, and we look forward to continuing to provide a clean and welcoming environment for our residents.
Profile photo of Pamela Peters
Pamela Peters on Google
20 days ago

Dominic is really wonderful and very attentive. He always smiling and always in a good mood. He bring positive vibes. Dominic, aware about all my feelings and he always there if I need for assistance

Business response 16 days ago

Hi, Pamela. Thank you for sharing your positive experience. We are absolutely thrilled to hear that you had such a wonderful interaction with Dominic. We are glad he has made such a positive impact, and we will be sure to pass along your kind words to him. Thank you for taking the time to leave your review!
Profile photo of Bianca Blazer
Bianca Blazer on Google
26 days ago

Thank you, Kyle, for answering our questions and helping our family find this wonderful facility. My mother is doing well and is happy with her decision. Everyone here has been amazing!

Business response 16 days ago

We are grateful for your kind words. It’s wonderful to hear that your mother is doing well and happy with her decision. We’ll be sure to share your appreciation with Kyle and the team.
Profile photo of Jessica Carranza
Jessica Carranza on Google
27 days ago

This place was wonderful in helping my family. The therapy team was amazing, and I especially want to shout out Shanise in Social Services. She made our whole family feel comfortable and supported throughout our loved one’s care.

Business response 16 days ago

Your positive experience means so much to us. We’re thrilled our therapy team and Shanise in Social Services made your family feel comfortable and supported throughout your loved one’s care.
Profile photo of Anglic Williams
Anglic Williams on Google
27 days ago

It was to have carried cna he is so gentle he make laugh wen I feel like it I want to be my cna while im is here thank you the cna im talking about is dominic

Business response 16 days ago

Thank you for taking the time to share your kind words. We’re pleased to hear Dominic was gentle, supportive, and made you laugh.
Profile photo of Christine Price
Christine Price on Google
40 days ago

This place is a nightmare in broad day light your cna need more care lesson for the patient especially Sarah who like to clean the patient with those brown paper towels and Kaya who wash a spoon with no soap and you still smell the person breath on that spoon an d last night my sister need help and the cna help her and when he left he took all the cover off of her and I had to call him back to cover her up

Business response 16 days ago

Thank you for taking the time to share this, we’re deeply concerned about your comments regarding patient care, hygiene, and your sister being left uncovered. We take these concerns seriously and will review them with our team.
Profile photo of Anthony S. and Evangeline Gumataotao
Anthony S. and Evangeline Gumataotao on Google
44 days ago

I stayed at Trellis Paradise from May 13, 2026 to June 26, 2026, and want to thank the nurses , CNAs, OTs, PTs and other staff for the care that I received. I especially am grateful to Nurses Jerrick-best IV nurse, Alise and Jeff who had to take and put in new IVs on my arms and very professional. Nurse Jerrick is firm and made sure I worked with the PTs and OTs. PTs and OTs helped me develop skills and my muscles as a BKA. CNAs Sandra – efficient and nice, Irene- watches and checks on patients, Dominic- efficient and friendly, Gorgeous-encouraging and inspiring words, Gwendolyn, Amelia, Rose Cruz – bubbly, and Jaeleen and the other nurses who were proficient and pleasant. APRN Jessica was friendly and professional. My family had pleasant visits with me and we enjoyed the dining area and courtyard. Thank you for helping in my recovery and assisting with my transition to home care.

Business response 16 days ago

We’re utterly delighted to hear that our nurses, CNAs, therapy teams, and staff supported your recovery and transition home. Thank you, Anthony and Evangeline, for recognizing their compassionate and professional care.
Profile photo of Estela Ortega
Estela Ortega on Google
44 days ago

I really enjoyed my stay here with the exception of your food. You really need a better cook!. I enjoyed my CNA’ : DOMNIC (aka- DOM) CNA ,HE WAS VERY NICE, PERFECTLY CARING WITH ALL PATIENCE from what I witnessed with other patients. He really has a Heart and he shows that he LOVES HIS WORK. I also have to give credit to the nurse: Jerick( day shift) he is very attentive and also shows he cares for his patient’s and I Love his sense of HUMOR.. I also want to give Daniel-RN.a thumbs up also. He always greets me with a smile everyday makes me feel happy to see me, I also, give Kyla CNA A big thumbs up. She is so sweet and very attentive, professional. and cares for her patient’s. Loved my OT, & PT THERAPISTS they were GREAT AND PROFESSIONAL and great sense of Humor.

Business response 16 days ago

Thanks for sharing your feedback. We’ll review your concerns about the food, and we’re delighted Dom, Jerick, Daniel, Kyla, and the OT/PT teams provided caring, professional support during your stay.
Profile photo of Sachi
50 days ago

The CNA’s and most of the nurses do not care and will leave you for hours after you have requested help several times. The food is not edible. This was the most horrible experience I have had in my life. Do not send your loved ones here to suffer!

Business response 16 days ago

We’re sorry to hear about the delays in receiving assistance and the concerns with the food. This is not the experience we want for our residents. Please contact us at (702) 916-1290 so we can address your concerns.
Profile photo of Don Arnold
Don Arnold on Google
51 days ago

Business response 16 days ago

We’re utterly delighted by your 5-star rating, Don. Thank you for your support!
Profile photo of Brandon Dooley
Brandon Dooley on Google
51 days ago

Paradise facility is a clean, well-lit Post-Acute Care Rehabilitation Center. Much gratitude to the O.T.s, P.T.s, C.N.A.s, R.N.s that look after my loved one. I see it I the staff’s continence. I see the compassion. I hear their voice. Care. Reception always greets me with a warm welcome. Engaging visitors with compassion and professionalism. …and the star the fell from the sky, right into the reception chair, Brandy. Thank you Brandy for your encouragement and kind words. B Thank you.

Business response 16 days ago

We greatly appreciate your positive feedback and kind recognition of our dedicated therapy and nursing teams, especially Brandy at reception. We’re grateful to know their compassion and care made a meaningful difference.
Profile photo of Brandon Dooley
Brandon Dooley on Birdeye
52 days ago

Having a loved one in a facility such as Trellis is comforting . Caring and vigilante are the O.T.s, P..T.s, C.NA.s, R.N.s, Administrators. All of the team members @ the reception/check-in are welcoming, informative, and courteous. Thank you to everyone taking care of a very special person. … and special thanks to Brandy, a Front desk team member that treats visitors with positive compassion. Thank you Brandy.

Business response 16 days ago

Thank you for taking the time to share your kind words. We’re grateful to hear our team provides compassionate care, and we’ll be sure to recognize Brandy for her welcoming support.
Profile photo of Min-Liang Pan
Min-Liang Pan on Birdeye
2 months ago

Dominic Hassans my best CNA during my stay in the past one and a half month. He is very responsive to my needs and a very respectful gentleman.

Business response 16 days ago

Thank you for your wonderful feedback. We’re delighted to hear that Dominic was responsive, respectful, and supportive during your stay.
Profile photo of Thomas M
Thomas M on Google
2 months ago

Business response 16 days ago

We’re overjoyed to receive your 5-star rating, Thomas!
Profile photo of Ivan Alves
Ivan Alves on Google
2 months ago

Business response 16 days ago

Thank you for the 5-star rating, Ivan! We greatly appreciate your support.
Profile photo of Craig M
Craig M on Google
2 months ago

New facility, okay nursing, horrible cna’s, food is uneatable and the beds are the cheapest most uncomfortable I’ve ever slept in! I would not recommend this nursing home to anyone!

Business response 2 months ago

Thank you for sharing your concerns, Craig. We appreciate your feedback and are sorry this was your experience. We take all feedback seriously and want every resident to feel comfortable and well cared for. We would welcome the opportunity to speak with you directly—please feel free to contact us at (702) 916-1290 at your convenience.

Powered by Birdeye
Birdeye provides customer experience and online reputation management related products and services. The reviews on this page were provided by patients and/or family members who submitted a review or survey regarding their stay at our facility. These reviews are submitted via Google, Facebook, Yelp, Caring.com, NursingHomes.com, Bing, etc. All names and other PHI (personal health information) has been removed per HIPAA privacy guidelines. Reviews are screened for PHI, helpfulness, and other guidelines prior to publishing on this website. All content available on this website is protected by copyright and other intellectual property laws.