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214 reviews
Telling paradise is a very nice facility,food is fair ,everyone is helpful .ny cna Rosemarie comes in ny room with a very pleasant smile ,makes me feel very comfortable in her care.this facility is very clean house keeping does a very good job.nurse Karina is very helpful and will answer call lights if needed very caring Girl.
Our mom has been a resident at Trellis Paradise for several weeks now, and the care provided by her CNA, Dominic, and her nurse, Jeffrey, has been absolutely exceptional. Every question or concern we raise is handled with prompt, thorough attention. We are deeply grateful to Jeffrey and Dominic for the profound compassion and professionalism they continue to show our entire family.
I wrote a review about this horrible place within the last 7-8 months. Because the review was so bad, it has been eliminated from the “review” section. Please, if you care about your loved one, do not under any circumstances, ever send them to this place.
First things first, the nurse practitioner and doctors at Trellis Rehab are amazing. Nurses Jeff, Jerrick, Alexis, and Daniel have been wonderful and have stayed on top of all health issues. CNAs Kylah, Marcus, Dom, and Melanie have been so helpful. I want to send special thanks to these helpful individuals who’ve made my stay at Trellis Rehab so much better. This includes all the rehab techs who helped me walk again. I was paralyzed from the waist down; now I’m able to walk with my walker. Thank you to the case manager and the assistant case manager for their help. Thank you to Jet, the weekend nursing supervisor, who helped me with a rude agency nurse who wouldn’t give me my medication. Thank you to the kitchen assistant supervisor and supervisor for helping with the food I was being served. To the ones, I can’t remember you know who you are thank you. Vicky Wiseman
Place is excellent, very nice staff,very welcoming and professional.entertainment ,therapy ,cnas and nurses are very kind 😇 i do recommend this place for anyone seeking patient care.
Staff here are very friendly & Attentive .facility is immaculate clean,comfort given is amazing top of the line care.i do recommend this place If you need attentive rehab and care.rosemarie my CNA was very caring, and nurse Jeff was on time with my medications,Amanda from physical therapy thank you for for being so friendly and professional.
I BELIEVE IN CARING FOR OUR GERIATRIC AND PEDIATRIC! THIS REVIEW IS A TOUCHING ONE 🥰 40 YEARS I cared for Geriatric and became a Hospice Assistant! ! I have a HUGE HEART FOR ALL PPL. You have to love and have compassion and empathy kindness, be full of Humility! Otherwise you’ll gain nothing but reflecting a hard heart. And your presence makes the room and atmosphere miserable! Shame Shame.. I must point out Trellis Paradise in Las Vegas Nevada!!! Complete reputation in hospitality! Communication %100 Compassionate %100 Humility %100 Caring Kindness Compassion Empathy A BIG HEART! %100! I must point out my CARGIVERS!above beyond %100 Rachel Allen 🤗🤗🤗 %100 Princess %100 Rosemarie %100 Jocelyn %100 Richard %100 Madeleine %100 Destinee %100 Rohledo %100 Dom I remember your faces if I forget your name %100! My Nurses 🥳 %100 Tracey %100 Katie %100 Mark %100 Bettie Many More Nurses whose face I remember but not forgotten %100🥰 My Charge Nurses at PM Shift🥰 Fantastic %100 Jet %100 Mahaketa 😊😊 My OT and PT Team 🤗 %100 Krystal %100 SaF Many Many More The Cooks and Kitchen Staff 🤗 %100 mornings afternoons Evenings Thank You 😊 %100 Nurse Practitioner Fay 🥰 %100 Case Manager 🥰 %100 Social Worker Shinesse 🥰🤗🥰 So many administrators I see with a BIG SMILE 🤗 My DON DIRECTOR OF NURSING %100 Izzy Israel. prefect 👌 Each and everyone at Trellis Paradise Remarkable at there Craft! ABOVE AND BEYOND PLEASE TAKE THE TIME VIEWERS AND VISITORS DROP BY PLEASE.. My story I moved from Illinois January 5 to Henderson Nevada, . January 10th I saw a Huge Fully formed Mold and Mildew behind Toliet. Growing out wall! Stachboyres Black Green Red Yellow White! I have Multiple Myeloma 17 years pre-medical condition! Galleria of Psalms very much aware. Fainting Tremors Headache Vomiting Dizziness Memory Fog aggressive Neurological Disorder Fatigued aggressive Itching aggressive Scalp Entire Body f Covered in Mold and mildew and mouth eyes! I’ve passed out 3 Times hitting my head straight down on floor. I arrived at Henderson Hospital seeing I couldn’t see well or balance well and passing out Trellis Paradise has has saved me from Death. The case manager and Social Worker are working directly with me for housing & sending a day letter now I need a lawyer! You’re entitled to receive all rent money returned due to pre-existing conditions. IM TRULY IN GOOD HANDS FOR COMPLETE RESTORATION TRELLIS PARADISE THANK YOU SO SO SO MUCH !
Business response 16 days ago
Very clean and great staff
Business response 16 days ago
Dominic is really wonderful and very attentive. He always smiling and always in a good mood. He bring positive vibes. Dominic, aware about all my feelings and he always there if I need for assistance
Business response 16 days ago
Thank you, Kyle, for answering our questions and helping our family find this wonderful facility. My mother is doing well and is happy with her decision. Everyone here has been amazing!
Business response 16 days ago
This place was wonderful in helping my family. The therapy team was amazing, and I especially want to shout out Shanise in Social Services. She made our whole family feel comfortable and supported throughout our loved one’s care.
Business response 16 days ago
It was to have carried cna he is so gentle he make laugh wen I feel like it I want to be my cna while im is here thank you the cna im talking about is dominic
Business response 16 days ago
This place is a nightmare in broad day light your cna need more care lesson for the patient especially Sarah who like to clean the patient with those brown paper towels and Kaya who wash a spoon with no soap and you still smell the person breath on that spoon an d last night my sister need help and the cna help her and when he left he took all the cover off of her and I had to call him back to cover her up
Business response 16 days ago
I stayed at Trellis Paradise from May 13, 2026 to June 26, 2026, and want to thank the nurses , CNAs, OTs, PTs and other staff for the care that I received. I especially am grateful to Nurses Jerrick-best IV nurse, Alise and Jeff who had to take and put in new IVs on my arms and very professional. Nurse Jerrick is firm and made sure I worked with the PTs and OTs. PTs and OTs helped me develop skills and my muscles as a BKA. CNAs Sandra – efficient and nice, Irene- watches and checks on patients, Dominic- efficient and friendly, Gorgeous-encouraging and inspiring words, Gwendolyn, Amelia, Rose Cruz – bubbly, and Jaeleen and the other nurses who were proficient and pleasant. APRN Jessica was friendly and professional. My family had pleasant visits with me and we enjoyed the dining area and courtyard. Thank you for helping in my recovery and assisting with my transition to home care.
Business response 16 days ago
I really enjoyed my stay here with the exception of your food. You really need a better cook!. I enjoyed my CNA’ : DOMNIC (aka- DOM) CNA ,HE WAS VERY NICE, PERFECTLY CARING WITH ALL PATIENCE from what I witnessed with other patients. He really has a Heart and he shows that he LOVES HIS WORK. I also have to give credit to the nurse: Jerick( day shift) he is very attentive and also shows he cares for his patient’s and I Love his sense of HUMOR.. I also want to give Daniel-RN.a thumbs up also. He always greets me with a smile everyday makes me feel happy to see me, I also, give Kyla CNA A big thumbs up. She is so sweet and very attentive, professional. and cares for her patient’s. Loved my OT, & PT THERAPISTS they were GREAT AND PROFESSIONAL and great sense of Humor.
Business response 16 days ago
The CNA’s and most of the nurses do not care and will leave you for hours after you have requested help several times. The food is not edible. This was the most horrible experience I have had in my life. Do not send your loved ones here to suffer!
Business response 16 days ago
Business response 16 days ago
Paradise facility is a clean, well-lit Post-Acute Care Rehabilitation Center. Much gratitude to the O.T.s, P.T.s, C.N.A.s, R.N.s that look after my loved one. I see it I the staff’s continence. I see the compassion. I hear their voice. Care. Reception always greets me with a warm welcome. Engaging visitors with compassion and professionalism. …and the star the fell from the sky, right into the reception chair, Brandy. Thank you Brandy for your encouragement and kind words. B Thank you.
Business response 16 days ago
Having a loved one in a facility such as Trellis is comforting . Caring and vigilante are the O.T.s, P..T.s, C.NA.s, R.N.s, Administrators. All of the team members @ the reception/check-in are welcoming, informative, and courteous. Thank you to everyone taking care of a very special person. … and special thanks to Brandy, a Front desk team member that treats visitors with positive compassion. Thank you Brandy.
Business response 16 days ago
Dominic Hassans my best CNA during my stay in the past one and a half month. He is very responsive to my needs and a very respectful gentleman.
Business response 16 days ago
Business response 16 days ago
Business response 16 days ago
New facility, okay nursing, horrible cna’s, food is uneatable and the beds are the cheapest most uncomfortable I’ve ever slept in! I would not recommend this nursing home to anyone!
Business response 2 months ago
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